Last updated as of 24 april, 2025 
important: These terms of use (hereinafter referred to as these “Terms”) are the terms between you (an individual, company, or any other entity) and guangu (see description in “about guangu” Section) for the use of the product (see section 1.1 of this terms). You must have reached the age of majority for the legal jurisdiction that you reside in to access and sign these terms. If you have not reached the age of majority, your guardian must agree to or sign these terms. Please read these terms carefully before you use your guangu product mentioned in these terms. Your use of a guangu product will be deemed as your acceptance of the constraints mentioned in these terms. Otherwise, please do not use any guangu product. You may return your guangu product to the franchise store, authorized distributor, or retail store where you made the purchase for a refund. However, you should be aware that refunds may be subject to the retail store’s return policy. The return policy is implemented in accordance with the relevant laws and regulations of the country/region of purchase. You may access a copy of these terms at any time by visiting guangu’s website (https://jsguangu.com) and retain a copy of these terms for future reference.

1. General terms

1.1 the product under these terms means the guangu machine, and the software contained therein. The software refers to: (1)including but not limited to the codes as well as other embedded software, documents, interfaces, content, fonts, and any data stored on it that is protected by copyright held by guangu or its licensor; (2) updates or upgrades to the software mentioned in (1).

1.2 the software under these terms shall be bound by it, whether it is stored in a read-only memory or any other media or form or it is from an online download location authorized by guangu, unless otherwise agreed upon.

2. End user software licence

You are granted a limited and non-exclusive licence to access and use this software (as defined in section 1.1) on only one guangu machine, subject to, and in accordance with the terms and conditions of these terms. The software cannot be sold, transferred, or used for any other commercial purposes.

3. Your obligations

3.1 you may not use guangu technology or guangu intellectual property to develop software or design, develop, manufacture, sell, or licence third-party machines/accessories associated with guangu product without guangu’s prior consent.

3.2 you may make a copy of the software on a computer hard disk drive or other storage media for the purpose of archiving. You may not distribute or provide the software through networks so that it is available to multiple machines or computers at the same time.

3.3 you may not sell, rent, lease, lend, sublicence or distribute the entirety or part of the software to any third party without prior written permission from guangu. Nonetheless, you may make a one-off permanent transfer of the entire licence to the software to another party along with the transfer of ownership of your guangu machine, provided that: (1) the transfer must include your guangu machine and all the guangu software; and (2) you do not retain all or part of the software copies; and (3) the party that receives the guangu machine and software has read and accepted all the terms and conditions of these terms.

3.4 except as otherwise expressly permitted, you shall not, nor allow any other person to misappropriate, intrude or make other inappropriate use of the product, including, but not limited to modify, discoder, copy, reverse engineer, publish, publicly disseminate, decompile, export codes, disassemble or create derivatives of the product in any way.

3.5 you agree not to use the product and related update content to engage in the following activities: (1) copy or use any part of the software beyond the scope of these terms; (2) provide to third parties, or allow third parties to use the whole or part of the software without obtaining guangu’s written consent (including but not limited to apps, services, code, and source code); (3) use the product in a deceptive way or for deceptive purposes; (4) remove any copyright declarations or prompts contained in the product; (5) attempt to destroy, bypass, change, invalidate or escape from the product and/or any digital rights management system that is part of the organic composition of the product; (6) perform other improper or illegal acts.

3.6 when using the product for storage or copying, you need to be authorized by the relevant rights holders in the corresponding countries or regions. Guangu products may be used to reproduce materials so long as such use is limited to the reproduction of non-copyrighted materials, materials for which you own the copyright, or materials you are authorized or legally permitted to reproduce. You acknowledge that ownership and intellectual property rights of any material displayed, stored or accessed via your machine belong to the owner of the material. Such materials may be protected by copyright law or other intellectual property laws and treaties, and you may need to comply with the usage agreement or terms for such materials belonging to a third party. Unless otherwise agreed upon, these terms does not grant you any right to use such materials, nor does it guarantee that you can continue to use them.

3.7 if you choose to provide suggestions regarding problems with the product (“feedback”), then you hereby grant guangu an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit such feedback in any manner and for any purpose with no duty to make any payments or notice to you for such exploitation.

3.8 you agree that you shall only use the product in compliance with all applicable laws and regulations of the country or region in which you reside or use the product, including but not limited to the local laws of the country or region where you live or download or use the product and services.

4. Reservation of rights

Guangu and its licensors own and retain all rights and titles to the visual interfaces, graphics, design, firmware, software, services, and all other elements of the product and reserve any other rights not expressly granted to you by these terms.

5. Privacy policy

Guangu privacy policy (the “Privacy policy”) provides information about the data that guangu collects and the ways in which this data is used by guangu. For use of the product , guangu will collect data from your machine in accordance with the provisions of these terms and the privacy policy. You may refer to the details of the privacy policy at: Https://jsguangu.com/privacy.

6. Consent to use of data

6.1 where you choose to help guangu improve its products and services, guangu and its affiliates/licensors may collect data from your machine for analysis. Collected data includes your machine configuration data, app statistical data, and error log data. All data is anonymised before being collected and processed.

6.2 guangu ensures that a similar and adequate level of protection is afforded to your data as required by all applicable laws and regulations. Data collected from your product during use may be processed or transferred to guangu and its affiliates/licensors in countries outside of the country you reside. This means the data may be transferred to or accessed from other jurisdictions which are outside of the country where you use guangu’s products or services. These jurisdictions may have different data protection laws, or such laws may not even exist.

6.3 guangu only retains your data for the period necessary to fulfil the purposes outlined in these terms and the privacy policy, unless a longer retention period is required or permitted by law. While guangu takes all appropriate technical and organisational steps to prevent unauthorised access to or disclosure of your data, please note that no security measures are completely infallible.

7. Updates

7.1 to provide you with a better user experience, guangu may provide you with product update services, including, but not limited to, system software updates . The product’s update service is designed to improve the performance, safety, and reliability of products and machines. The product’s updates can be installed in different ways; software updates include error repairs, system software updates,

8. Services of the product

8.1 the product enables you to access guangu and third-party apps and services (individually and collectively referred to as “Services”) that come with the product. However, some apps and services may not be available in all languages or in all regions. In addition, you acknowledge and agree that some of the features of the product may not be available on some products depending on the hardware and data access.

9. Third-party software statement

9.1 you understand and agree that although guangu product supports the execution of general g-code files, but it does not guarantee the availability of g-code generated by third-party software in any period, and will not be responsible for product damage caused by running g-code generated by third-party software.

10. Changes to this policy 

10.1 we may occasionally make changes to the terms. We’ll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the related service or our website or send you an email or machine notification.you may find the date when the terms are last updated at the top of the page. Please also visit our website and check the terms regularly for any changes. Your continued access or use of the services or products after the date of the terms constitutes your acceptance of the new terms. If you do not agree with the new terms, you must stop accessing or using services or products.

11. Termination and ongoing effectiveness

11.1 these terms are effective from the first date you install the software. Breach of your obligations with any terms or conditions of these terms may result in the deactivation of your account and loss or restriction of access to the content associated with the product. Once it is terminated, you must stop using the product and delete all the software and associated materials already copied and/or installed on your guangu machine or computer immediately.

11.2 sections 6, 12 and 13 shall remain effective after the termination of these terms.

12. Disclaimer of warranties

12.1 you acknowledge that the product is provided “As is” Without warranty of any kind, express or implied, and to the maximum extent permitted by applicable law. Neither guangu, its licensors or affiliates nor the copyright holders make any representations or warranties, express or implied, including but not limited to the warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third party rights. There is no warranty by guangu or by any other party that the functions contained in the product will meet your requirements or that the operation of the product will be uninterrupted or error-free. You assume all responsibility and risk for the selection of the product to achieve your intended results and for the installation, use and results obtained from it.

12.2 you further confirm that operation of the machine, it is not allowed to stretch body parts or objects into the machine to avoid the potential risk of scald and pinch injury. You shall bear all the responsibilities and risks of personal injury or equipment injury caused thereby.

13. Limitation of liability

13.1 guangu will not take any responsibility for product use problems caused by abuse, misuse, or unauthorised modification.

13.2 to the extent not prohibited by applicable law, under no circumstances shall guangu, its employees, licensors, or affiliates be liable for any lost profits, revenue, sales, data or costs of procurement of substitute goods or services, property damage, personal injury, interruption of business, loss of business information or for any special, direct, indirect, incidental, economic, punitive, special or consequential damages, however caused and whether arising under contract, tort, negligence, or other theory of liability arising out of the use of or inability to use the product, even if guangu or its licensors or affiliates are advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you.

13.3 in no event shall guangu’s total liability to you for all damages (other than as may be required by applicable law in cases involving death or personal injury resulting from guangu’s negligence) exceed the amount you paid for your guangu product.

13.4 the laws of some countries/regions do not allow the exclusion or limitation of certain warranties, guarantees or liabilities. If such laws apply to you, all or part of the exclusions or limitations described herein may not apply to you and you may have additional rights. Nothing in these terms affects your legal rights that you are always entitled to as a consumer and which you cannot contractually agree to alter or waive.

14. Technical support

Except as otherwise expressly permitted in warranty statement (details of the warranty statement are available at: Https://jsguangu.com/warranty), guangu is not obligated to provide any technical support for the product described in these terms, other than those required by law. No oral or written information or opinion given by guangu or its authorized representatives constitutes any warranty.

15. Export controls

You may not use or otherwise export or re-export guangu product except as authorized by applicable laws and the laws of the jurisdictions in which the guangu software was obtained.

16. Contacting guangu

If you have any questions, comments, or suggestions, please contact us via the online customer service, or email us at info@szguangu.com

17. Dispute settlement and governing laws

The validation, interpretation, modification, fulfilment, and dispute settlement of these terms are governed by the laws of the people’s republic of china. If any dispute arises concerning the content or performance of these terms, the dispute shall be settled through friendly negotiation. In the event that the dispute cannot be settled through negotiation, either party could submit the dispute to china international economic and trade arbitration commission (cietac) for arbitration which shall be conducted in accordance with the cietac’s arbitration rules in effect at the time of applying for arbitration. The arbitral tribunal shall consist of three (3) arbitrators. Guangu and you shall be entitled to appoint one arbitrator, and the third arbitrator shall be jointly appointed by cietac. The language of the arbitration is english and is conducted in shanghai, china. All arbitrators must be proficient in english. The arbitral award is final and binding upon both guangu and you.

18. Entire terms

These terms and privacy policy constitutes the entire agreement between you and guangu governing your use of the product and supersedes any prior agreements between you and guangu relating to the use of the software. You may also be subject to additional terms and conditions that may apply when you use or purchase open source software, third-party content, or other guangu services.